Thank you for applying for our virtual solutions position. We service an array of clients that are looking for part-time and full-time representatives.

Duties include, but not limited to:

• Virtual Assistant Duties

• Customer Service Support

• Inbound Calls

• Technical Support

What’s Needed to fulfill this position:

• Patience and empathy

• Easily manage stress, able to work under pressure, and adapt to adverse situations

• Be knowledgeable and friendly

• Have experience working with users to identify the best solution

What It Takes To Succeed:

• You must be self-motivated (no supervisor will be peering over your shoulder), possess outstanding problem-solving skills, patience, and empathy, and demonstrate the ability to work under pressure, handling potentially stressful situations.

• Excellent written, listening and verbal communication skills are a must. It’s also important to deliver knowledgeable, friendly, and customer service while efficiently navigating multiple systems.

• No degree necessary. This great work-from-home opportunity for anyone who is ready to invest in themselves and work hard on your own terms! 

• Prior to servicing a client , a series of assessments and a virtual certification course must be successfully completed.

• Certification courses can be as short as a few days or can last up to six weeks, depending on the complexity of the client program.

What You Need To Get Started

• Interview and complete all registration steps

• We’ll send you instructions to sign up on the Arise Platform

• Select a client opportunity

• Enroll in a certification course to prepare to service

Qualifications

• Must be able to pass a background check and drug screening

• Must be able to work 15-20 hours a week (some clients have weekend requirements)

• Must have a quiet distraction free work environment

• Must have minimum computer specifications or better as needed by client (laptop or desktop)

• Must have a USB headset with microphone (required for a certification and servicing calls)

• Must have a hard-wired broadband internet service via DSL, Cable, or Fiber Optic connection

• Must have a phone service

• Must be able to purchase a flash drive necessary to access the Arise Secure Desktop(ASD)

• Must have webcam to use during certification only

Benefits

• No commute!

• Save gasoline expenses!

• You can take your job with you (even if you have to relocate)!

• You can work from the comfort of your home 

• Choose your own schedule

• Establish yourself in the customer service telecommunications industry

• Eliminate the stress of the expenses of transportation, time commuting to work and the costs of work clothes